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Information We Collect

When you use PlayNova, information connected with your account and activity may include the following categories.

Personal Information

Information you provide when registering or using account services, such as your name, email address and payment-related details.

Usage Data

Technical and activity information such as IP address, device information, browser type and records of how the website is used.

Transaction Details

Records related to deposits, withdrawals, winnings and other account transactions required to operate payment and gaming features.

How We Use Your Information

Information may be used for the following purposes.

Account Management

Create, maintain and support your PlayNova account.

Financial Transactions

Process deposits, withdrawals and other supported payment activity.

Platform Access

Provide access to games, account features, promotions and related services.

Compliance

Support applicable legal, regulatory, identity-verification and account-security requirements.

Service Improvement

Understand usage patterns and improve the reliability, performance and usability of the platform.

Security & Fraud Prevention

Detect suspicious activity and help protect users, accounts and the platform from misuse.

Sharing of Information

PlayNova is intended to share personal information only where there is an operational, security or legal reason to do so. Personal information is not intended to be sold, traded or rented to unrelated third parties for marketing purposes.

Service Providers

Trusted service providers may receive limited information when they help operate the platform, process payments or provide customer support.

Legal Obligations

Information may be disclosed when required by applicable law, regulation, court order or a valid government request.

Fraud Prevention

Relevant information may be used or shared when necessary to investigate fraud, abuse, security threats or other illegal activity.

Cookies and Tracking Technologies

PlayNova may use cookies and similar technologies to support login sessions, remember preferences, understand site traffic and improve the user experience. You can control cookies through your browser settings, although disabling them may affect some website features.

Preferences & Sessions

Remember selected preferences and help maintain supported login sessions.

Analytics & Performance

Measure traffic and usage patterns so the website can be monitored and improved.

Experience

Support relevant functionality and a more consistent experience across visits.

Security of Your Data

PlayNova should use reasonable technical and organizational safeguards to protect personal and financial information, including secure connections and protected payment workflows. No method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on the services available to your account and applicable law, registered users may have the following options.

Access

Review personal information associated with your account where that functionality is available.

Correction

Update or correct inaccurate account details.

Account Closure

Request closure of your account through the available PlayNova support process.

Age Restrictions

PlayNova is intended only for users who are 18 years of age or older. The platform should not knowingly collect or retain personal information from minors. If an underage account is identified, access may be restricted or terminated and related data handled in accordance with applicable requirements.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in practices, technology, services or legal obligations. When the policy changes, the revised version and an updated date should be published on this page.

Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your information, use the support option available through the PlayNova website or your account.